I will check in. I think it really is about a change in the look being something to talk about. I wont complain about complaints, its how we change things. We just cant please everyone, we can just show them how the site works.This is a forum where I am a member, not a moderator: https://www.thefirearmsforum.com/threads/forum-software.218360/#post-2283438
The forum software is getting slammed. Unnecessarily so, I think.
Your favorite link, lol... I share it too.Some communities have a harder time with the change than others. However, every change will have a few vocal critics.
Over time most learn the pros and cons of the new software and it becomes easier for them to use.
The updates coming to Recommended Reading this quarter should help out with some of their concerns. I will have @VS_Philip drop in over there.
If companies never update software all websites would still look like this:
lol I miss the old days of IRC, Freetel, p2p..Space Jam is nothing compared to DecNotes which was prior to it. I posted in these groups before the internet. lol
Digital Equipment Corporation (DEC) - Old index of Easynet's NOTESfiles
Steve old Computer Guy
This made my week, thank you!November & December 2019, when we first switched, we had many member complaints.
In part due to the change itself, but also the change of tool kit.
Our team had issues too.
Now, most approve of the change (similar across most media is a big plus for them, although not perfect).
Staff (myself included) still have some issues with moderator and admin toolkits, but the benefits outweigh the deficits. Our issues are well documented with VS, so not listing here.
More robust platform. Less spamming and easier to use toolkit for the most part.
The appearance is more standardised. Helpful when dealing with user issues.
FAQs are much better.
It took a little time for the platform to settle (which, as more are switched, they should find easier).
The onefora area has become a big plus.
It not only becomes a resource for all of us, but also highlights the 'one size does not fit all' issues.
What was hard, was seeing reliable members getting antsy about the changes and blaming staff.
Nobody got banned, as we tried our best to onboard, some got reminded of our 'Respect' philosophy.
This system is easier for the first timers without forum experience (yes, they still exist).
One point that I do want to be clear. We never felt abandoned by VS. Our VS admin at the time was always keeping us in the lop and responding to our requests. (Cheers Jeff).
There is a good statement by VS about the reasons for the changes. Well worth referring to when replying to those upset at the change