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How about giving us a User Reject Clean where they get banned but no other flags are thrown and then have an option to delete all posts or not? Seems many use SpamClean for that reason only, it's easy.
Is this something that can be done so people stop using Spamclean? Maybe a future enhancement?
 

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Discussion Starter · #102 ·
Is this something that can be done so people stop using Spamclean? Maybe a future enhancement?
Right now we have Spam Clean, Ban, and then also reject user if it shows up in the approval queue.

I do not see the need for a 4th option unless I am unclear about the ask.

Jeff
 

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Right now we have Spam Clean, Ban, and then also reject user if it shows up in the approval queue.

I do not see the need for a 4th option unless I am unclear about the ask.

Jeff
Maybe it isn't worth it but you are complaining that mods and admins are Spam Cleaning. Maybe if Reject removed their posts they would use that but it doesn't. And when they see a post that is spam they use Spam Clean. It's simple. To ban the person and their post requires more work. I'm doing and I know. That's why I suggest Reject Clean. Show me where Reject is when viewing a Spam post. Spam Clean is an option. Where's Reject? This is viewing a spam post. Make your Reject an option. Suppose the following was a true spam post...
6997


Where's the option to Reject user and delete the post(s)? You'll have mods and admins using Spam Clean forever. It's EASY. Make Reject do almost the same. Or Make a Reject Clean option. But give the mods/admins the ability to do what you want without causing problems later for you. Okay, I'm done with this. I tried.
 

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Heck, I've been doing this over 10 years and yes things continually evolve, but when I cannot clean the spam that I find at the time I find and identify it, well, then it becomes impossible to do good work and I don't have it in me to do thing when I cannot strive to do good work. I did not anticipate this. It's unfortunate. Oh well.
 

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Discussion Starter · #105 ·
Maybe it isn't worth it but you are complaining that mods and admins are Spam Cleaning. Maybe if Reject removed their posts they would use that but it doesn't. And when they see a post that is spam they use Spam Clean. It's simple. To ban the person and their post requires more work. I'm doing and I know. That's why I suggest Reject Clean. Show me where Reject is when viewing a Spam post. Spam Clean is an option. Where's Reject? This is viewing a spam post. Make your Reject an option. Suppose the following was a true spam post...
View attachment 6997

Where's the option to Reject user and delete the post(s)? You'll have mods and admins using Spam Clean forever. It's EASY. Make Reject do almost the same. Or Make a Reject Clean option. But give the mods/admins the ability to do what you want without causing problems later for you. Okay, I'm done with this. I tried.
It's only under the Approval Queue. (Reject with reason)

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Discussion Starter · #106 ·
Heck, I've been doing this over 10 years and yes things continually evolve, but when I cannot clean the spam that I find at the time I find and identify it, well, then it becomes impossible to do good work and I don't have it in me to do thing when I cannot strive to do good work. I did not anticipate this. It's unfortunate. Oh well.
If you find older spammers outside of the 30-day Spam Clean window post them in Area 51 and our team can temporarily expand that window or clean them for you.

Jeff
 

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It's only under the Approval Queue. (Reject with reason)

View attachment 6998
So why do you make everyone jump thru hoops to get there? Why can't you have Reject on the same pull-down I'm referencing above? There are many moderators that will never get the message that you have to jump thru these hoops to do what you want. All they want to do is get rid of that post and user. Spam Clean is right there so they'll keep using it until you give them another option. Guarantee it. Even if they some how learn there are some hoops they can jump thru to do what YOU want rather than Spam Clean, the easier route will be just too tempting. Just give them an equally easy route. True Spam Clean or Reject with reason on the pull-down while view a possible. Okay, I tried to help you the best I know. Done.
 

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GTR
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I think we’ve lost track of @AG Jeff original post



Please Never Spam Clean or Ban new members without any flags in the approval queue if they do not post.

So if they do post and it’s clearly spam then do what you normally do

Unless I’m mistaken, as I understand it the desire here is to not ban accounts that don’t post or hit any of the anti-spam measures preemptively.

To just reduce the risk of banning legitimate users.
 

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I would extend the definition of the word "post" to include things like filling in their "about" page or signature with the likes of Asian escorts/CBD Gummies/Cryptocurrency mining/etc.

But yeah, you don't want to ban users on a hunch that they might be spammers. If your gut says they'll spam, bookmark them or use the follow tool to keep an eye on them until they do and see if you were right.
 

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bookmark them or use the follow tool to keep an eye on them until they do and see if you were right
That's a new trick on me. Does it work for everyone or just Super Administrators? I'll be trying it just to find out though.
 

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That's a new trick on me. Does it work for everyone or just Super Administrators? I'll be trying it just to find out though.
I used 'follow' when a supermod.
You get to see what that first post is.
Once happy they are not a problem just 'unfollow' to save on notifications.

I also used it when members needed eyeballing for poking other members but not absolutely crossing the line.
Repeated poking crosses the line.
 

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Discussion Starter · #112 ·
I think we’ve lost track of @AG Jeff original post



Please Never Spam Clean or Ban new members without any flags in the approval queue if they do not post.

So if they do post and it’s clearly spam then do what you normally do

Unless I’m mistaken, as I understand it the desire here is to not ban accounts that don’t post or hit any of the anti-spam measures preemptively.

To just reduce the risk of banning legitimate users.
I would extend the definition of the word "post" to include things like filling in their "about" page or signature with the likes of Asian escorts/CBD Gummies/Cryptocurrency mining/etc.

But yeah, you don't want to ban users on a hunch that they might be spammers. If your gut says they'll spam, bookmark them or use the follow tool to keep an eye on them until they do and see if you were right.

 

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We're running into the problem (with some frequency) on The Planted Tank where spammers wait out the 30 days so we can't easily remove their content. Takes quite a bit of time but we end up removing it all manually. Spammers also seem to be doing that, making a post and then sending private messages to users.

We rarely get responses in Area 51, so the moderation team unfortunately doesn't rely upon it. Should we post about it here on OneFora? (This isn't a 'read' or complaint - honest question)
 

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We're running into the problem (with some frequency) on The Planted Tank where spammers wait out the 30 days so we can't easily remove their content. Takes quite a bit of time but we end up removing it all manually. Spammers also seem to be doing that, making a post and then sending private messages to users.

We rarely get responses in Area 51, so the moderation team unfortunately doesn't rely upon it. Should we post about it here on OneFora? (This isn't a 'read' or complaint - honest question)
We are pretty aggressive on the BB that I help manage. We investigate each new member and if they look and smell suspicious, they are zapped. The things we watch out for is the email address format and the country from which they access the BB. We also look out for people using VPN.

If we get rid of someone who is not spammer and they really want to be a part of our community, they will contact VerticalScope and we will sort it out.

For us, our goal is to protect the existing membership at all costs. It's not just the spammers we watch out for, it's also the scammers who answer ads and conveniently have whatever someone is looking for. These scammers are almost always new members. POOF!
 

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We are pretty aggressive on the BB that I help manage.
We're aggressive for sure. Which is why spammers and scammers have had to change their behavior. Lately we've had them try to appear like they're taking part in discussions for a month and then, bam, they alter everything on their account(s) and start spamming or scamming.

I'm fine with manually removing this kind of material but would be ideal to also have a quick way to pass information into a database when it occurs. That way VS folks have it in one place instead of a hodge podge of stuff here and on our home forums that they have to sort through.
 

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Discussion Starter · #116 ·
We're running into the problem (with some frequency) on The Planted Tank where spammers wait out the 30 days so we can't easily remove their content. Takes quite a bit of time but we end up removing it all manually. Spammers also seem to be doing that, making a post and then sending private messages to users.

We rarely get responses in Area 51, so the moderation team unfortunately doesn't rely upon it. Should we post about it here on OneFora? (This isn't a 'read' or complaint - honest question)
Post the users in Area 51 or your Core Thread here and @VS_Glenda can temp removed the 30-day rule and get them cleaned up.

Jeff
 
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What's with that 30 day rule anyway? Like the one post thing the bad actors seem pretty well aware of it now and are becoming more adept ducking both rules.
My team is using Spam Clean more for ditching the scammers as that option deletes all their private messages that we otherwise do not seemed to be equipped to affect.
 

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Discussion Starter · #118 ·
What's with that 30 day rule anyway? Like the one post thing the bad actors seem pretty well aware of it now and are becoming more adept ducking both rules.
My team is using Spam Clean more for ditching the scammers as that option deletes all their private messages that we otherwise do not seemed to be equipped to affect.
Safety net, one rouge Mod or Admin could wipe out a year's of members and posts.

Most are caught within 30 days, if you see any older than that let us know as mentioned above and we can temporarily open up that window or clean them for you.
 

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Safety net, one rouge Mod or Admin could wipe out a year's of members and posts.

Most are caught within 30 days, if you see any older than that let us know as mentioned above and we can temporarily open up that window or clean them for you.
I'll repeat my suggestion that the safety net be changed to 10 posts instead of 30 days. It is easy to make one meaningless post and then lie low for 30 days, but much more difficult to make 10 posts without getting caught.
 

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We see power spammers that create dozens of rapid fire spam posts in the middle of the night. If the spam tool wasn't there after they'd made just 10 of them, the cleanup would be a nightmare.
 
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